Privacy Policy

1. Information We Collect

We collect information to deliver and improve our services. The types of data we may collect include:

• Personal Information: Name, email address, phone number, job title, and company affiliation submitted via forms, inquiries, or registrations.
• Account Information: Login credentials, role-based access data, and user activity associated with our SaaS platforms.
• Technical Information: IP address, browser type, operating system, device identifiers, and usage data collected through cookies or analytics tools.
• Customer Data: Information provided or processed through our products, including credentials, communications, vendor records, and entity tracking data.

2. How We Use Information

We use collected information for the following purposes:

• To provide, maintain, and support our services and platforms
• To communicate with you regarding your account, service updates, or support needs
• To improve the performance, reliability, and security of our products
• To meet contractual, legal, or regulatory obligations
• To enforce our terms of service and prevent unauthorized activity

3. Data Protection & Security

We implement industry-standard technical and organizational measures to protect information against unauthorized access, loss, misuse, or alteration. These measures include:

• End-to-end encryption (AES-256)
• Role-based access controls (RBAC)
• Secure, SOC 2-aligned cloud infrastructure
• Logging and audit trails for sensitive operations
• Regular vulnerability assessments and access reviews

4. Information Sharing

We do not sell or rent personal information. We may share data only under the following circumstances:

• With trusted third-party service providers (e.g., cloud hosting, analytics, or communication tools) under data processing agreements
• With regulatory authorities or law enforcement when required by law or subpoena
• With authorized personnel within your organization for internal management purposes

5. Data Subject Rights

Depending on your jurisdiction, you may have the right to:

• Access or correct your personal information
• Request deletion or restriction of your data
• Object to certain processing activities
• Request a copy of your personal data in a structured, machine-readable format

Requests may be submitted to privacy@vibnox.com. We may verify your identity before processing any request.

6. Cookies & Analytics

Our website may use cookies and similar technologies to enhance user experience and collect usage statistics. You may manage or disable cookies through your browser settings.

7. Third-Party Services & Links

Our website and platforms may reference third-party services. Vibnox is not responsible for the privacy practices or content of those external sites or services.

8. Policy Updates

We may revise this Privacy Policy from time to time. The most current version will always be available on our website.